Zinflow
Every reservation request
answered. Instantly.
While your team is in the weeds during Friday dinner service, Zinflow handles every WhatsApp enquiry. Reservations, menus, special occasions, private dining. Every guest, every hour, every night of the week.
Unanswered during service
Your team is busy with guests in the restaurant. WhatsApp messages from new guests go unread until the shift ends, and the moment is gone.
After-hours silence
Guests research and book at 10 PM on a Tuesday. If your WhatsApp is quiet until 9 AM, your competitors already have the reservation.
No-shows cost real money
Tables held for guests who never show up are revenue lost. Most no-shows happen because nobody sent a reminder before the booking.
Repetitive FAQ burden
“Do you have a kids menu?” “Is there parking?” “What are your hours?” Staff answering the same questions is time not spent on guests at the table.
From WhatsApp message to confirmed reservation, in seconds.
Zinflow connects to your restaurant’s WhatsApp number and handles every incoming message automatically. No app for guests to install. No change to how they contact you.
Guest sends a WhatsApp message
Could be a reservation request, a question about the menu, an enquiry about private dining, or a request for directions. Zinflow receives it instantly, whether it arrives at 1 PM or 1 AM.
Zinflow replies in under 10 seconds
The AI responds in the guest’s own language with a personalised message, not a generic auto-reply. It asks the right follow-up questions: party size, preferred date and time, any dietary requirements, the occasion.
Reservation details are captured and confirmed
Once the key details are gathered, Zinflow sends the guest a booking confirmation message and logs everything to your system. Your team sees a clean summary, no digging through chat history.
Automated reminder sent 24 hours before
Zinflow messages the guest the day before their booking with a personalised reminder. No-show rates drop significantly. Tables stay filled.
Your team steps in only when needed
Complex requests, complaints, or VIP guests are flagged for a real person. Zinflow handles the volume; your team handles the moments that matter.
Everything your restaurant needs from WhatsApp automation.
Instant reservation capture
Collects party size, date, time, occasion, and dietary needs in a natural WhatsApp conversation. No forms. No friction.
Booking confirmations
Automatically sends the guest a clear confirmation message the moment their reservation is complete. Builds confidence and reduces follow-up calls.
No-show reminders
Automated reminder messages 24 hours before the booking, personalised with the guest’s name and reservation details. Proven to reduce no-shows.
Menu & food knowledge
Answers every food question instantly: dishes on the menu, ingredients, allergens, vegetarian and vegan options, kids meals, portion sizes, daily specials, all from your own menu information.
Private dining & events
Handles large-group and private dining enquiries with the right qualifying questions, then routes to your events team with full context.
50+ languages
Responds fluently in Arabic, English, Russian, French, Hindi, Mandarin, and 44+ more. Every guest feels at home from the first message.
True 24/7 coverage
No shift rota, no out-of-office, no morning catch-up. Every message is answered the moment it arrives, every night of the week.
Full conversation logs
Every guest interaction is recorded and accessible. Build a rich guest history over time, preferences, past visits, special occasions.
CRM & system integration
Connects to your reservation system or CRM so confirmed bookings flow directly where your team already works.
A real conversation. Handled while your team serves dinner.
This is what a guest experiences when they message your restaurant on WhatsApp at 8 PM on a Saturday evening.
Replied in under 10 seconds
The guest sent their first message at 8:07 PM during Saturday service. Zinflow responded instantly, before the team even saw the notification.
Captured all the key details
Party size, time, name, and occasion, gathered naturally in three messages. No form to fill in, no call required.
Personalised for the occasion
The AI noted the birthday and confirmed it as a celebration. Your team sees this context before the guests walk in, ready to make it special.
Works in any language
If Ahmed had written in Arabic, the entire conversation would have happened in Arabic. No extra setup required.
Your restaurant’s knowledge, available on WhatsApp, any time a guest asks.
Guests don’t just ask about tables. They ask about the food. Zinflow is trained on your menu, your ingredients, your allergen information, and your daily specials, so every question gets an accurate, instant answer, even at midnight.
What guests ask, handled instantly
💬 “Do you have gluten-free options?”
💬 “Is the salmon dish good for someone with a nut allergy?”
💬 “What’s your best dish? We’re coming for a special dinner.”
💬 “Do you have a vegetarian tasting menu?”
💬 “هل يوجد خيارات حلال؟” (Arabic: Are there halal options?)
💬 “What are today’s specials?”
💬 “My daughter is 4 years old, do you have a kids menu?”
How Zinflow handles it
Trained on your menu
You provide your menu, allergen information, and FAQs. Zinflow learns it and answers accurately every time.
Updated as your menu changes
New seasonal dishes, changed specials, updated allergen info, just send us the update and Zinflow reflects it immediately.
Never guesses on allergens
For serious allergy enquiries, Zinflow answers from your confirmed data and flags guests who need to speak with your kitchen directly.
In the guest’s own language
Whether the guest writes in Arabic, Russian, French, or Hindi, food information is delivered fluently, without any extra setup.
Our steak, lamb, and pasta sections are completely clear. Our kitchen also has separate preparation areas, and I’d recommend letting your server know on arrival so the team can take extra care.
Would you like to book a table?
From “Can I book a table?” to confirmed reservation, in under 2 minutes.
Your front-of-house team shouldn’t be spending half their shift answering WhatsApp messages about table availability. Zinflow takes every reservation request, checks your availability, collects the party details, confirms the booking, and sends a reminder the day before, without your team touching a single message.
It also handles special requests, birthdays, dietary requirements, high chairs, window tables, and logs everything so your team is ready when the guests arrive.
Everything guests ask, answered instantly, any time.
From a quick table booking to a detailed question about your halal certification, Zinflow knows your restaurant inside out and handles it all without a single staff member involved.
Table reservations
"Can I book a table for 4 on Saturday at 7?", collected, confirmed, and logged. Reminder sent the day before.
Menu questions
"Do you have a vegetarian menu?" / "What’s in the signature pasta?", answered from your full menu, accurately.
Dietary & allergen info
"Is your kitchen halal certified?" / "My daughter has a nut allergy", handled carefully, with the right information.
Special occasions
"It’s our anniversary, can you do something special?", noted, confirmed, and passed to your team with the booking.
Opening hours & location
"Are you open on Fridays?" / "Where are you exactly?", instant, accurate answers with your Google Maps link.
Parking & access
"Is there parking?" / "Do you have wheelchair access?", everything guests need before they arrive, answered automatically.
The numbers behind the difference
any hour of the day
no-show rates
fluently
holidays, and late nights
no lead left behind