These are our current security commitments and practices, not formal third-party certifications. We're glad to walk through specifics — how data flows, who handles it, and how long we keep it — with your compliance team on a call.

Encryption in transit & at rest

Conversations and listing data are encrypted both as they move and as they're stored.

Role-based access control

Team members and client staff only see the conversations and data relevant to their role.

Official WhatsApp Business Platform

Zinflow connects through the official Cloud API, keeping your number verified and policy-compliant.

Only the data we need

We only collect what helps a lead get served — budget, timeline, what they're looking for. Nothing more.

Human oversight & handoff

Qualified or sensitive conversations are routed to a real agent — Zinflow never operates fully unchecked.

Monitoring & incident response

System activity is monitored, with a defined process for responding to and disclosing any incident.

Client data ownership

Lead and conversation data belongs to you. We process it to operate the service — not to resell or repurpose it.

International data compliance

Our data handling follows international data protection standards, including GDPR principles and applicable local regulations in each region we operate.

How We Handle Your Data

From First Message to Storage — Every Step Accounted For

01

A lead's WhatsApp message reaches Zinflow over the encrypted, official WhatsApp Business Platform

02

Zinflow processes the message to determine intent and qualification

03

Structured details — budget, location, timeline — are stored in encrypted storage

04

Qualified lead data syncs to your CRM under your access controls

05

Data is retained per your agreed policy and deletable on request

Responsible AI

Automation With a Human in the Loop

Zinflow automates first response, qualification, recommendations, and scheduling — but it isn't designed to operate without oversight. Sensitive conversations and final commitments are routed to your sales agents, your team controls the system's tone and rules, and every conversation stays visible and reviewable inside your own CRM.

Have compliance questions?

Talk to our team about data flow, retention, and your specific compliance requirements.

Book a Private Demo